Is AI central to SMEs' strategy?

The adoption of artificial intelligence (AI) by French SMEs is still hesitant, with only 13% of them using it, mainly due to the complexity of the tools and a lack of training. However, those that do embrace it notice significant benefits, such as time savings and improved performance. To succeed, it is advisable to start with simple tasks, seek support from experts, and train teams in the use of AI tools.